01
AI Voice Ordering
Telnyx / Vonage SIP → STT → Vapi / LLM intent → POS. Under 1.2s at 200+ concurrent calls.
Available for US Remote
I build
voice to
order.
SIP → speech → LLM → POS → payment. Under 1.2 seconds, 200+ concurrent calls.
Senior Backend Engineer & Technical Lead at Ezra Technologies (USA). Node.js, Voice AI, telephony, POS. Trained 80+ students in JS & Python. US remote from Mumbai.
7+
Years building production backends
1M+
Users on a product I proposed & shipped
1.2s
Voice-to-order response at 200+ calls
80+
Students trained in JavaScript & Python
What I build
The full pipeline,
phone to payment
Production systems that turn restaurant phone calls into paid orders with AI — built at Ezra Technologies.
02
Contact Center
WebRTC dialer, inbound queues, recording, AI-to-human handoff. IVR on Telnyx SIP — Vapi bills only LLM minutes.
03
Multi-Vendor POS
Papa John's, Toast, HungerRush, Hungry Howie's, Uncle Joe's, Vgrubs. Worldpay + Aurus. Onboarding 3 wks → 5 days.
04
Team & Delivery
8 engineers. GitHub Actions + ECS blue-green. Deploys 2 hours → under 20 min, zero downtime.
Experience
Where I've shipped
Backend leadership across voice platforms, ERP integrations, product startups, and developer training.
May 2023 – Present
Technical Lead
Ezra Technologies (USA) · Remote
- Designed the AI voice-ordering path for restaurants: SIP → STT → LLM intent → POS, under 1.2s at 200+ concurrent calls.
- Built a Telnyx contact center with WebRTC dialer, queues, recording, and AI-to-human handoff.
- Shipped a client-agnostic POS platform across major restaurant brands; payments via Worldpay and Aurus.
- Leads 8 engineers across backend, integrations, and QA.
May 2022 – May 2023
Senior Software Developer
Unico Connect · Mumbai
- Enterprise Node.js microservices with CI/CD on AWS.
- Apollo GraphQL federation + DataLoader — clients fetched in 1 query instead of 5–8 REST calls.
- Mentored fresher hires and ran delivery with direct client requirements.
Sep 2020 – May 2022
Node.js Backend Developer
Synergerp (PTY) Ltd · Remote, South Africa
- ERP microservices with RabbitMQ and Redis. B2B integrations across 5+ products (MongoDB, Stripe).
- Proposed, built, and shipped a client product now at ~1M users across those clients.
Oct 2019 – Sep 2020
Software Engineer
Umrago Pvt Ltd · Mumbai
- Built a travel app from scratch: Angular, Node.js, MongoDB/Redis, AWS/Docker, Razorpay.
- Led a team of 4 through design and shipping.
2018 – 2019
Programming Trainer
Hasbasoft · Mumbai
- Trained 80+ students in JavaScript and Python — covering fundamentals, data structures, DOM manipulation, async patterns, and real-world project building.
- Designed structured curricula and hands-on coding exercises that took students from zero to building deployable projects.
- Mentored students on career readiness: resume reviews, mock interviews, and portfolio guidance.
Stack
Tools I ship with
Backend-first. Own the path from telephony into payments.
Backend
Node.js, Express, REST, GraphQL, Apollo Federation, Python
Data
MongoDB, SQL, Redis, RabbitMQ, BigQuery
Cloud
AWS (EC2, S3, ECS, ELB), GCP, BigQuery, Docker, GitHub Actions, ELK
Voice
Telnyx, Vonage, Vapi, STT, LLM, WebRTC
POS & Pay
Toast, HungerRush, Worldpay, Aurus, Stripe, Razorpay
Education
Background
B.E. Computer Engineering
CSMIT, Panvel · lateral entry after diploma
2022
Diploma in Computer Engineering
3 years
2019
Honors & Awards
Recognition
LeetCode September 2021 — 1st Runner-Up, All India
30-day daily coding challenge: data structures, algorithms, dynamic programming, trees, and graphs. Ranked among the top nationally out of thousands of participants.
2021
State Level Technical Presentation Runner-Up
Issued by AIARKP · Abdul Razzak Kalsekar Polytechnic, Panvel
Contact
Let's build
something.
Open to US remote — contractor or EOR. Daily Eastern overlap. No US visa needed. Based in Mumbai.